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      Santander

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      Búsquedas relacionadas: Evaluaciones de Santander | Empleos en Santander | Sueldos en Santander | Prestaciones en Santander
      Entrevistas en SantanderEntrevistas para el cargo de Customer Service Advisor en SantanderEntrevista en Santander


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      Entrevista para Customer Service Advisor

      2 sep 2016
      Candidato de entrevista anónimo
      Glasgow, Escocia

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Advisor en Santander

      Entrevista para Customer Service Advisor

      29 jun 2025
      Empleado anónimo
      Oferta aceptada
      Experiencia neutra
      Entrevista promedio
      Sin ofertas
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Santander (Glasgow, Escocia) en ago 2016

      Entrevista

      Personally, it was a very negative experience. Highly recommend do not waste your time on applying for this role, if you are intelligent, have future and potential in pursuing a higher level career. As this job is an entry level and the selection processes shows that they will only pick up people in that level too. I was told I was over qualified for the role, so they didn't offer me the job. I don't know why they didn't say so when I applied online. Then it could save both of our time. Santander even don't offer to reimburse the travel fee to assessment centre. So If you want to have a try, then you will see. For school leavers who want an entry level job, I will brief the application process to you. The application was very simple. Online application, then some really simple online tests, then telephone interview. It is called a telephone interview but it is just an informal chat, really simple interview questions. the person is really friendly though. Then the assessment day. Lasted 3 hours. 1, Numerical and accuracy tests are really dead easy. 2, role play, it is job related. Interviewer acted as a customer, you will try to help and also sale products to him. 3, one-to-one interview. Again really easy interview questions. All competency based. No need to worry at all. As they will give you the job as long as you don't show any negative things. For those people who over qualified, you no need to try. As no matter how positive you are, they wocn't wrant you. They want the people who actually stay rather than who is best for the company. So if you really want to apply, hide your qualifications and good luck.

      Preguntas de entrevista [1]

      Pregunta 1

      Why Santander? Why this role? Why you want to leave your current role? available date? What good customer service you offered before?
      Responder pregunta
      14

      Solicitud

      Acudí a una entrevista en Santander

      Entrevista

      Applied online via indeed and had a video interview within about a month after applying. Not a difficult process and questions were mainly behavioural questions centred around communication skills and problem solving in different situations

      Preguntas de entrevista [1]

      Pregunta 1

      Questions about communication and dealing with difficult situations
      Responder pregunta

      Entrevista para Customer Service Advisor

      9 abr 2025
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Santander

      Entrevista

      I had a call from recruiter with some basic questions and then I did a digital interview with recorded answers followed by a call from recruitment offering me a role

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a time you have used great customer service
      Responder pregunta
      1

      Entrevista para Customer Service Advisor

      7 jul 2024
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      El proceso tomó 4 semanas. Acudí a una entrevista en Santander

      Entrevista

      had an excellent experience! The service was prompt, the staff was friendly, and the quality exceeded my expectations. I would highly recommend this place to anyone looking for top-notch service.

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work here Tell us about the company
      Responder pregunta