Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en American Express en dic 2015
Entrevista
Filled out the application online & e-mailed my resume, received an assessment as a part of the application process, the assessment was customer service based questions where you selected the most effective & least effective responses to your customer...next up was data entry...then was a general aptitude test (have paper/pencil/calculator), then was 2 sections of the general assessment questions...heard back 24 hrs later with a rejection
9
Otras evaluaciones sobre las entrevistas para el cargo de Virtual Customer Care Professional en American Express
Me postulé en línea. Acudí a una entrevista en American Express (Phoenix, AZ) en dic 2022
Entrevista
Applied online, received an initial interview with Recruiter (about 20 mins long). Sent invite to WebEx Interview ( 2 Hours long group session) I liked the group setting and the process. Management was great and the introduction. Received an offer that day by another recruiter. Very easy process.
Preguntas de entrevista [1]
Pregunta 1
Given feedback from a prior experience how did you improve? What did you do to overcome where you might have fallen short.
A Facebook ad drove me to their website where I applied online and took their lengthy assessment and application. This was 30 days ago. As of yet I have not been contacted either by phone or email for follow up, and their website says they are still accepting applications though the job itself is no longer listed. I was hoping of all the applications to work this job as it would have supplanted the job I was leaving as far as pay and also working from the comfort of my home, but alas nothing yet has fruited from this.
Preguntas de entrevista [1]
Pregunta 1
How long have you worked in a customer service atmosphere?
Me postulé a través de un reclutador. El proceso tomó más de 1 semana. Acudí a una entrevista en American Express (New Haven, CT) en ene 2021
Entrevista
A recruiter reached out to me on LinkedIn. I applied and received a phone interview next day. Had a group interview the following week with the managers and 3 other candidates. Took less than 2 weeks to get hired