Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en American Express (Kuala Lumpur) en oct 2018
Entrevista
I apply on the website, and got an email to complete an assessment. The assessment was okay. There was a lot of questions. I suggest that those who wants to apply to be prepared and sit in a comfortable place as the test would take a while. It took me around 2 hours to finish. After that I got a call, during that call they ask me questions about my previous job and some questions on handling customers. After the call, there will be an English assessment test. The test require you to read text and answer accordingly without the text. Of course there were call simulation test as well, all these were done over the internet with an interviewer.
Preguntas de entrevista [1]
Pregunta 1
How do you handle a call when the person on the other end do not want to buy your product?
Acudí a una entrevista en American Express (Fort Lauderdale, FL)
Entrevista
American Express uses STAR method a lot and learning that will help you during the interview. Expect a lot of scenario questions. They are also looking for personality, which can sometimes carry you further than your experience.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to deliver a difficult message.
Interview process was very smooth, had a great recruiter to prep me. Did 3 rounds of interviews, the last round was with multiple candidates and hiring managers from Amex. Answering questions and roll playing with different hiring managers as well as being responsive when the hiring managers was going through some job details
Preguntas de entrevista [1]
Pregunta 1
Tell me a time where I had to make a change into a work setting and how did I adapt and handle that change.
Me postulé en línea. Acudí a una entrevista en American Express (Miami, FL) en dic 2020
Entrevista
Had me answer 3 dry video questions, then HR called me asking generic "are you legal" questions, then radio silence for a month only to receive the no thanks email.