Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en American Express (Fort Lauderdale, FL) en ago 2016
Entrevista
Applied online and the next day had to do an assessment. Taking fake customer calls choosing the best option to help the customer. Few days later ask to do a video interview. Two days later received a phone call to do a over the phone interview the same day. A few days later invited to a meet and greet which was like speed dating. You sit at a table with 5 other people than two interviewers ask you all the same question. Once all answered you switch tables. Two hours after meet and greet was asked to do a f2f with the hiring manager which is this week.
Preguntas de entrevista [3]
Pregunta 1
Which blue box value relates to you and have you used it in your work experience?
Me postulé en línea. Acudí a una entrevista en American Express (Toronto, ON)
Entrevista
There was a long interview process, jumping between four to five different people. and then a long background check process. Overall, the process ran pretty smoothly but was very long
Preguntas de entrevista [1]
Pregunta 1
Tell me a time you delt with an irrrate customer and how did you handle this.
Interviewers focus on whether my personality matches with the company values, and whether my ability can master the job. The interview is relatively casual though, instead of asking questions in one way, they constantly provide feedbacks, including credits and guidiance.
Preguntas de entrevista [1]
Pregunta 1
I am located in Hong Kong. If you work in a Cha Chaan Teng, do you think politeness is important?
Friendly and casual; hiring leader was friendly and interview questions were pretty casual. There was a small case study to gauge your problem solving skills and impromptu mock call session.