Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en American Express (Phoenix, AZ) en oct 2009
Entrevista
Very polite and professional. You should dress to impress. Your phone interview is very important. After your phone interview you will go in for a in person interview. READ the walls and everything around you. You will have to wait in the lobby and all the walls have signs telling you what American Express belives in and truthly base they whole job and company on these principles
Me postulé en línea. Acudí a una entrevista en American Express (Toronto, ON)
Entrevista
There was a long interview process, jumping between four to five different people. and then a long background check process. Overall, the process ran pretty smoothly but was very long
Preguntas de entrevista [1]
Pregunta 1
Tell me a time you delt with an irrrate customer and how did you handle this.
Interviewers focus on whether my personality matches with the company values, and whether my ability can master the job. The interview is relatively casual though, instead of asking questions in one way, they constantly provide feedbacks, including credits and guidiance.
Preguntas de entrevista [1]
Pregunta 1
I am located in Hong Kong. If you work in a Cha Chaan Teng, do you think politeness is important?
Friendly and casual; hiring leader was friendly and interview questions were pretty casual. There was a small case study to gauge your problem solving skills and impromptu mock call session.