I initially applied to Zillow in June 2017 and forgot all about it. However I was pleasantly surprised when I got an email from a recruiter in August asking for a phone interview. I scheduled a phone interview through one recruiter however I talked to another recruiter. I should have known this wasn't going to work out because on the first phone screen the recruiter was 15 minutes late. I was still interested in learning more about the company so I did not let that bother me. When the recruiter did call, it was more of a conversation. Which I liked and she said that I moved on to the next round with a phone call with the sales manager. I was super happy. It a took a while to schedule the second phone interview, however when it was schedule I was told verbally and in the email that the interview would be at 11:30am EST. I ended up getting a call at 11:00 am EST instead and it wasn't with the Sales Manager it was with the Sales Team lead. Although I was surprised about the sudden change of time, I was prepared and I was able continue with the interview. I was then told that I would be coming in for an in person interview. Prior to the interview I contacted the recruiter and asked if I needed to bring any copies of my resume and I was told no. Something told me to bring some extra copies anyway. Anyway, the office and the location of the office was awesome. It is by everything . There are three interviews. The first two are with sales managers and the last one is with the General Manager. The first two interviews seem to go really well. They seemed impressed by my answers and I got a really positive vibe from them. They gave me a tour around the office and even let me listen in on a couple of sales calls as well. I definitely saw myself at this company. The last interview with the General Manager was the hardest. After listening to some of the calls the GM came up to me asked for a copy of my resume. Thank goodness I didn't listen to the recruiter and I had a copy of my resume on me. At that point I was starting to think they were testing me to see if I was prepared all the time. It wasn't that his questions were hard to answer. It was his personality. He was very cold towards me also I'm not from NYC area so it was hard for me to understand him because he had that NYC accent. So I had to take a couple of pauses so that I could make sure I heard him correctly. Anyway he asked questions about the last company I worked with, I was asked to pitch, I was asked why should they hire me. I was prepared for all of that. I left there feeling pretty confident and I was told that I would hear by the end of the week about my results. Friday came and I didn't receive anything. I didn't worry about it though because it was the start of Labor Day weekend. After the weekend I emailed one of the recruiters twice and didn't hear back. I emailed another recruiter and she told me that I should hear something back by Friday EOD and If I don't give her call. Again, I didn't hear anything so I gave her call. No one picked up the phone. I left a voice message and about 45 minutes after I received a call at 6:30 pm from another recruiter saying that they are so sorry they are calling me late but they decided to move on with other candidates and this was a decision that they made on Wednesday. Before I could ask him for any feedback he said that he didn't have any feedback for me but he can set up some time with me on Monday and give me some feedback. He didn't give me any contact information so I'm sure the feedback conversation will not happen. Also I still haven't received an automatic email saying they have decided to move forward with other candidates. I'm not going sit here and say that I'm not upset about this whole process, because I am. It was disorganized and lacked communication on all ends. Also, I really wanted to work with Zillow. I hope Zillow reads this review and use this to improve their hiring process. Communication and Organization is very important.

one interview with 2 different sales executives back to back and 30 minutes long. it was very simple and also answering basic personal questions. not a very long process. got a call when i received the job a day later