Brief phone call interview and then formal interview in store. Interview consisted of three parts. Firstly, had to get people to sign up to the loyalty card (in order to see how I engage with customers). Secondly, had to go back in the back for formal questions. Very easy - general retail questions. Third part was I had to do a mini pitch with one of three products. I chose the shaving razor and link sold it with other times. Got the job but I turned it down. Not enough pay and odd hours.

Very easy interview, asked me basic questions about ‘what’s a time you faced a challenge’, ‘when have you had to deal with a bad customer’ etc. It didn’t feel necessarily personalised and more just learning the basic things about someone’s customer service. It was a very quick interview.