Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en Superdrug (Londres, Inglaterra) en may 2017
Entrevista
During the interview I was made to feel so comfortable and welcome by all staff members. The manager interviewing me ran through the process of the interview with me, she made the interview feel more like a conversation than just me and wrong questions. I was then taken on the shop floor for 10-15 minutes where I was told to approach customers and help them with anything needed. I had originally applied for a customer service job, so I would be on the tills all day and that would be my whole job, the next day I received a phone call and was told that their was a beauty consultant job on the cosmetics isle which was available, but they had not started interviewing for it yet. Long story short, I was offered this job also and accepted! 😊
Preguntas de entrevista [2]
Pregunta 1
Give me a time you ever received bad customer service?
Acudí a una entrevista en Superdrug (Londres, Inglaterra)
Entrevista
it was rather swift its better to go in with your cv and availability. they like it when people are able to work immediately. the staff are usually quite chill Superdrug is a rather laxed environment
Preguntas de entrevista [1]
Pregunta 1
what would you do to help a customer that is clearly being difficult?
Me postulé en persona. Acudí a una entrevista en Superdrug (Cantorbery, Inglaterra)
Entrevista
It was a fairly easy interview; it's best to stay calm and answer the questions correctly. It would be best to be knowledgeable about things in store. It's a few questions about previous experience and why you would be a good addition to the team.
Preguntas de entrevista [1]
Pregunta 1
They ask you to sell any product in the store to them. Be knowledgeable about the items in the store. Also they ask you if you've had any previous customer experience
Acudí a una entrevista en Superdrug (Londres, Inglaterra)
Entrevista
Asking about customer service experinece and also how i can bring my skills there and support customers and sell products for the company, it was a quick interview, didnt take long. very friendly.