The interview process typically includes an initial phone screening, followed by one or more in-person or virtual interviews. Candidates may complete assessments or case studies, and final steps often involve reference checks before a formal job offer is extended.

It usually starts with a quick phone screen (or a short chat with a manager) to confirm your availability, work authorization, and basic customer-service experience. After that, you’ll have one in-person interview at the store (sometimes with the store manager or an assistant manager). The interview itself is mostly a few behavioral questions—things like: “Tell me about a time you handled a difficult customer.” “How do you work under pressure during a rush?” “Describe a time you worked as part of a team.” They may also ask simple role-fit questions like why you want Starbucks, your comfort level with cleaning/safety routines, and your schedule flexibility. Overall, it’s easy, friendly, and short—mostly behavioral questions and that’s it.