Me postulé en línea. El proceso tomó 4 días. Acudí a una entrevista en Starbucks (Thornhill, ON)
Entrevista
In person, waited in store along side other candidates.
Only customer service questions; customer engagement, relationship building and de-escalation.
Structured, quick interview. Long wait for interviewer due to not being notified of attendance by team member.
Preguntas de entrevista [1]
Pregunta 1
Tell me of a time where you went above and beyond in customer service.
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.
Acudí a una entrevista en Starbucks (Londres, Inglaterra)
Entrevista
After applying online they invited me for an online interview that was a group interview then the next stage would have been a one to one digital interview over zoom.
Preguntas de entrevista [1]
Pregunta 1
What's a difficult customer interaction you've had?
Easiest interview I've ever had. I was only asked 3 questions, 'tell me about yourself, what are your strengths & weaknesses, what is your availability?' Lasted about 10 minutes maximum
Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks.
