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      Búsquedas relacionadas: Evaluaciones de MATCHES | Empleos en MATCHES | Sueldos en MATCHES | Prestaciones en MATCHES
      Entrevistas en MATCHESEntrevistas para el cargo de Customer Service en MATCHESEntrevista en MATCHES


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      Entrevista para Customer Service

      18 jun 2019
      Empleado anónimo
      Londres, Inglaterra
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en MATCHES (Londres, Inglaterra) en feb 2017

      Entrevista

      There were supposed to be two interviews. The first one was with HR officer and a team leader from customer service . The second one supposed to be with a manager of customer service .

      Preguntas de entrevista [1]

      Pregunta 1

      1, Tell me about yourself. 2. What do you know about our company. 3 How do you handle a difficult situation 4, Any example you had a difficult customer and how did you solve it.
      1 respuesta
      2
      avatar
      Respuesta de MATCHES
      6y
      Thank you for taking the time to review your experience at MATCHESFASHION.COM. It's always beneficial for us to receive feedback to support us in improving ways of working. It’s great to hear you had a positive interview experience with us! Please feel free to email the Talent Team at careers@matchesfashion.com if you have any further feedback you’d like to share. Thanks, Ras- Talent Partner

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service en MATCHES

      Entrevista para Customer Service

      24 oct 2024
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en MATCHES

      Entrevista

      30 mins of zoom interview, asked about how to handle conflicts between teammate and I, what did you do to solve the problem and prevent in the future. what did you achieved in previous job

      Preguntas de entrevista [1]

      Pregunta 1

      what did you achieved in previous job
      Responder pregunta

      Entrevista para Customer Service

      21 feb 2017
      Candidato de entrevista anónimo
      Londres, Inglaterra
      Sin ofertas
      Experiencia negativa
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en MATCHES (Londres, Inglaterra) en ene 2017

      Entrevista

      The process took 10 weeks. I attended the first interview at The Shard, which was meant to be the only interview. However the interviewer was sick and I was seen by a lovely lady who was just covering for the person who was meant to interview me and I had to wait 15 before being seen, it like they weren’t aware that I was coming. I was invited for a 2nd interview, still I was seen 10 minute late. Since attended the 2nd interview it now 4 weeks and I haven’t received any feedback or any acknowledgement of being successful or unsuccessful. This is so unprofessional and it shows lack of knowledge in hiring process. Before going for the interview I read reviews about the company which, was bad but I had to give them the benefits of the doubt. But now I really regret ever applying to this company or even attending the interview, it was a complete waist of my time, also at the 2nd interview the managers didn’t even have my CV with them they had pads but not a singer note was taken. I’am really disappointed, because they think not getting back to candidates is a good practice. Not knowing that these candidates could be potential consumers. That also one of the reason the company is still at start up even though they have been in business for several years, they are not growing fast like their competitor. I contacted the HR for feed back no reply. It probably a lucky escape for me because most of their employees aren’t happy.

      Preguntas de entrevista [1]

      Pregunta 1

      General customer service question
      Responder pregunta
      6
      avatar
      Respuesta de MATCHES
      9y
      Thank you for taking the time to review your experience at MATCHESFASHION.COM. It's always beneficial for us to receive feedback, good or bad to support us in improving ways of working. We are sorry to hear that you have had such a bad experience, this is certainly not the standard we'd set or expect with any candidate. . We are more than happy to provide feedback to anyone that has attended an interview at MATCHESFASHION.COM. Please can I request that you email careers@matchesfashion.com and we will pick up your request and respond as soon as possible.