Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Gap (Columbus, OH) en sep 2024
Entrevista
I interviewed twice. The first time is a phone interview and second time is a video call on Skype. Pretty standard interview questions. On time and friendly staff who got right to the point. Both interviews were around 30 minutes a piece and provided a lot of details about the position.
Preguntas de entrevista [1]
Pregunta 1
A time when you had to deal with a difficult customer what was the complaint, how did you deal with it and what was the outcome.
It was a very easy process. Mine was a group interview with a few questions about experience and situational hypothetical scenarios. Only 1 interview and was hired the same day.
Preguntas de entrevista [1]
Pregunta 1
What would you do if you had a customer who was upset with you
Easy interview seem to care about emotional intelligence and people skills, behavioral questions for most of the interview. They were friendly and easy to work with, and got offer very quickly after
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you’ve worked with a challenging customer
Me postulé en persona. El proceso tomó 2 semanas. Acudí a una entrevista en Gap (Greenville, TX) en ene 2025
Entrevista
It went well, lots of questions but followed up to be very informative on thier end. They were well prepared and didn't feel bothered to take time and answer all my concerns.