Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en DraftKings (New York, NY) en feb 2014
Entrevista
Phone screen with a recruiter, another phone call with someone in customer service, brought in for an in person interview, talked with 4 different people. The entire process for fairly straight forward, not a ton of curveballs or anything like that. The people were friendly but wanted to make sure I was a confident and articulate person who could handle difficult and awkward customer situations.
Me postulé en línea. Acudí a una entrevista en DraftKings (Boston, MA)
Entrevista
The interview process for this job consisted of two interviews back to back. Both people who interviewed me were very nice and well informed about the company with nothing but positive things to say.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time where you had to deal with a difficult customer.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en DraftKings (Boston, MA) en mar 2025
Entrevista
Zoom call with 2 interviewers both working in the position you are interviewing for. Asked to go over your experience and what led you to Draftkings. Next answered questions on experiences of handling certain situations. Ended with questions to ask the interviewers. The next day was emailed an online assessment which simulates how the role is in answering customer emails.
Preguntas de entrevista [2]
Pregunta 1
Describe a time you handled an issue with a customer?
Me postulé en línea. Acudí a una entrevista en DraftKings (Boston, MA)
Entrevista
Interview was very simple. Easy questions. However, they didn't let me know dress code and I showed up in a suit and each interviewer was wearing jeans and a sweatshirt.