Me postulé en línea. Acudí a una entrevista en Comcast (Horsham, PA) en feb 2015
Entrevista
I applied online, I received a call about the job a week later, a phone interview was initiated. During the phone interview simple questions were asked, nothing too hard. After answering the question, I was then told I would receive an email about a personal interview within the week. I received the call the next day and made my own set date and time for my interview.
Preguntas de entrevista [1]
Pregunta 1
Strengths and Weakness
Why Comcast
Irate customer, etc.
Me postulé a través de un reclutador. El proceso tomó más de 1 semana. Acudí a una entrevista en Comcast (York, PA) en feb 2016
Entrevista
I was contacted by a very pleasant recruiter and advised that I'd be a great fit for the position. Took an online assessment and told I passed it with flying colors. We set up and phone interview and was impressed and scheduled me for an interview at the York, PA office. That's when the process went down hill. The building was large and had multiple entrances but there was no sign for Comcast. I had to ask a few people where to go.
I was first walked down a unlit hall and sat in a room with no souls but a guy occasionally walking back in forth eating Planters peanuts out of a can. The gentleman interviewing me was 10 minutes late to the interview. I was greeted by the most unprofessional / unhygienic man I've ever met in a business setting. He was dressed very casual in a black sweat shirt and jeans. He glanced over me and I could tell right away that he was jealous or intimidated seeing me dressed a high quality suit. We sat down and he didn't look me in the eyes once, and was more concerned with typing my answers on a computer rather than actually having a conversation. This also shows about the same quality of customer service when you call Comcast and get horrific service which I experienced first hand. I presented him with about 15 letters I got from clients and performance assessments written by management at previous jobs. He just bragged on about he owned NBC( which he works for not owns) and told me that they are interviewing a lot of candidates and the recruiter will call me when I'm selected. Its a shame because I have A LOT of experience for the job I was applying for and I felt as if it was an unfair interview since I was only able to talk to him and no one else working for the company. I guess if someone doesn't like you at first glance you're out.
Preguntas de entrevista [1]
Pregunta 1
How would you explain something to a customer that did not understand a product?
Me postulé a través de una recomendación de un empleado. El proceso tomó más de 1 semana. Acudí a una entrevista en Comcast (Beaverton, OR) en dic 2015
Entrevista
Applied online via Ziprecruiter, then online on Comcast's website, assessment test with a virtual environment, 45 minute phone interview with recruiter, and finally onsite interview in Beaverton, OR. The phone interview seemed tougher than in person but I didn't get offered the position. I only had less than 6 months of sales experience with Velapoint Personal Insurance but I thought I would get offered the job. Interviewed with a man and woman managers and made them laugh by asking when do I pee in a cup and made them laugh but alas laughs don't translate into job offers. The job ad said they were looking for someone with 2-5 years experience.
Preguntas de entrevista [1]
Pregunta 1
How would you sell a product to someone when it is not the best deal and give an example of when you did this?
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Comcast (Fife, WA) en jun 2015
Entrevista
Phone Interview then face-to-face interview with 2 supervisors. Before the face-to-face interview, you are given a tour of the Call Center and then shown a PowerPoint presentation of company benefits, accomplishments, etc... I felt that one of the face-to-face interviewers was very monotone. He didn't seem as enthusiastic as the recruiter and the supervisor who gave us a tour of the Call Center. I think he definitely could have made Comcast feel more like an enjoyable place to work at.