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      Búsquedas relacionadas: Evaluaciones de Booking.com | Empleos en Booking.com | Sueldos en Booking.com | Prestaciones en Booking.com
      Entrevistas en Booking.comEntrevistas para el cargo de Customer Service Representative en Booking.comEntrevista en Booking.com


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      Entrevista para Customer Service Representative

      5 abr 2023
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Booking.com en ene 2023

      Entrevista

      One of the most incomprehensible and humiliating experiences was the attitude of the company's HR staff, which I find very arrogant and disappointing, especially for a company positioning itself as an evolving and excellent service provider in the 21st century. I applied for the position, completed the relevant tests and then they wrote to arrange an interview. I replied that it was good for me, but they didn't call me at the time they said they would. When I inquired, it turned out that the position had already been filled. Later they advertised the position again, I applied again. They did not call me again. I emailed again to let them know I was here, I was waiting for a call, I asked for another appointment. I got a new one, and they didn't call me back the second time. I waited for hours, and called the recruiter at the number I had given, but no one was available. I wrote again, but nothing. Two weeks later I got a letter from the recruiter saying sorry, he was on holiday???? She didn't see my letter. And unfortunately it's not her business anymore. If I want she can forward my letter to the person who was assigned to do the job... I wrote to ask her to forward my letter. Of course, nothing has happened since then. If this happens to people occasionally, it can be explained by misunderstandings and busy schedules. But to do the same thing twice? It feels very bad that the company's recruiters have such disregard for the candidates' time and feelings. I am at a loss for words, I just don't understand that there are no basics like cancelling an appointment if it is not suitable or giving some kind of feedback to the candidate if they do not wish to be interviewed.
      1

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en Booking.com

      Entrevista para Customer Service Representative

      2 jun 2026
      Empleado anónimo
      Manchester, Inglaterra
      Oferta aceptada
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Booking.com (Manchester, Inglaterra)

      Entrevista

      The process was lengthy and competitive. They ensure that you know what you are going into by sharing experiences. A great way to interview and set up potential employees for the future.

      Preguntas de entrevista [1]

      Pregunta 1

      What made you apply for the role
      Responder pregunta

      Entrevista para Customer Service Representative

      19 may 2026
      Empleado anónimo
      Tourcoing
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Booking.com (Tourcoing)

      Entrevista

      First contact Interview with HR, background and motivation Interview with Customer service manager Language test, comprehension and spelling Situational test where you are asked to simulate a call with an upset customer.

      Preguntas de entrevista [1]

      Pregunta 1

      What would you do in case of an upset customer on the phone
      Responder pregunta

      Entrevista para Account Manager

      22 abr 2026
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Booking.com

      Entrevista

      The selection process started with an assessment which is supposed to give a chance to show your practical skills in this particular role. The idea is great but the assessment itself was confusing, there was not enough time to answer all the questions properly and many questions were not even that relevant to the role. If you manage to pass, you move to the interview stage which is the interview with a recruiter. I had a pretty relaxed interview with a lovely recruiter who said I left a positive impression and she will present my candidature to the next stage (which is an interview with the manager). However, at the end of the same day I received a message that they will not be moving forward with my application with no further feedback. A couple of weeks later I saw the role being reposted again.

      Preguntas de entrevista [1]

      Pregunta 1

      Mostly just asking about my career path and how my past experiences could be relevant to this role.
      Responder pregunta