Acudí a una entrevista en American Customer Care (Dubuque, IA)
Entrevista
Good interview was quick and straight to the point. A little unorganized but nonetheless it’s so able to me anyways. Worth staying until you can get something else. In my opinion
Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en American Customer Care
Acudí a una entrevista en American Customer Care (Texas, GA)
Entrevista
Fast they need people quickly. The pay is very low demanding job and when brought to someone’s attention about the unprofessionalism they let you go. You just a number to this company.
El proceso tomó 2 semanas. Acudí a una entrevista en American Customer Care (Wisconsin Rapids, WI) en sep 2024
Entrevista
For the interview process you have the initial phone screening and then a video interview on Zoom
I got offered the job after the interview questions were done and sent an offer letter about 10 minutes later
Preguntas de entrevista [1]
Pregunta 1
During the phone screening:
What about the job made you want to consider working for us?
Name a time you made a mistake and how you resolved it
How would you deal with a customer that had a language barrier or bad connection?
During the video interview?
Told me about the job and just asked if I was comfortable performing the duties
Also, how would you deal with troubleshooting issues for a laptop and cellphone?