This is a hands-on technical position.

You'll be responsible for designing, implementing, and supporting client environments while owning technical projects from planning through completion.

You will work directly with company leadership, participate in technical decisions, and become the primary escalation point for complex issues.

If you enjoy solving difficult technical problems, taking ownership, and making sure projects are completed successfully, we'd love to meet you.

Responsibilities

• Lead Microsoft 365, Azure and Intune deployments
• Manage Windows Server environments
• Administer Active Directory and Microsoft Entra ID
• Perform server migrations and infrastructure upgrades
• Manage VMware and/or Hyper-V environments
• Configure backups and disaster recovery solutions
• Design and troubleshoot VLANs, VPNs, switching and firewalls
• Deploy cybersecurity solutions including EDR, email security, MFA and SASE platforms
• Lead new client onboarding projects
• Coordinate project timelines and technical deliverables
• Follow up with clients until projects are fully completed
• Create technical documentation and standard operating procedures
• Mentor junior technicians and become the escalation point for the team

Required Experience

• 5+ years of Systems Administration experience
• Experience working for a Managed Service Provider (MSP) preferred
• Windows Server administration
• Microsoft 365 administration
• Microsoft Entra ID / Azure AD
• Microsoft Intune
• Azure
• VMware and/or Hyper-V
• Active Directory
• DNS / DHCP
• Backup solutions
• Networking fundamentals
• VLAN configuration
• Firewall administration
• VPN technologies
• Excellent troubleshooting skills

Preferred Experience

Experience with one or more of the following:

• Fortinet
• Peplink
• Sophos
• Cisco
• Datto
• Veeam
• Huntress
• SentinelOne
• ConnectWise
• NinjaOne
• HaloPSA
• PowerShell scripting
• SharePoint
• Exchange Online
• VoIP systems

Soft Skills

We're looking for someone who:

• Takes ownership without being asked
• Follows through until the job is completed
• Communicates professionally with clients
• Can prioritize multiple projects
• Is highly organized
• Enjoys documenting processes
• Wants to grow into a leadership role
• Is comfortable making technical decisions

English

Professional English is required.

You'll communicate with U.S.-based clients daily through email, Teams meetings, and phone calls.

What You'll Get

• Fully remote position
• Work with U.S.-based clients
• U.S. holidays observed
• Opportunity to help build a growing MSP
• Exposure to Microsoft Cloud, Cybersecurity, SD-WAN, Networking and Virtualization
• Direct access to company leadership
• Clear path toward Technical Lead / Infrastructure Manager

This is NOT the job for you if...

• You prefer only answering help desk tickets.
• You need constant supervision.
• You don't enjoy learning new technologies.
• You don't like taking ownership of projects.

This IS the job for you if...

You want to help build something.

You enjoy solving difficult technical problems.

You like working directly with leadership.

You want to eventually lead a technical team.

Job Type: Full-time

Pay: $20,000.00 - $40,000.00 per month

Work Location: Remote