Summary

What you'll do:

• Work with a globally distributed team based in multiple countries.
• Collaborate with engineers in supporting new features and services.
• Contribute to production code by writing and shipping code alongside your team.
• Build tools to monitor site stability and performance.
• Help ensure the reliability and scalability of our infrastructure, while maintaining platform Service Level Objectives (SLOs).
• Troubleshoot site issues using industry-leading tools like Splunk, Prometheus and OpenTelemetry.
• Develop your skills in Python, Puppet, Git, Jenkins, and Terraform to automate everything and leverage an extensive suite of AI tooling.
• Develop custom tools when off-the-shelf solutions don’t work at our scale and contribute upstream to open source projects.
• Empower product teams and developers by championing automation and self-service.
• Participate in light on-call rotations. We have geographically distributed SRE teams for follow-the-sun support, which means nobody needs to be on-call 24h a day!

What it takes to succeed:

• All communication for this role, both spoken and written, will be conducted in English.
  Familiarity with Linux and an enthusiasm for learning more (we use Ubuntu but any distribution is fine).
• Skill in at least one of your favourite modern programming languages: Python, Ruby, Go, Java, C++, etc.
• Knowledge of public cloud platforms (we use AWS, but experience with Azure/GCP is fine).
• An eagerness to ask questions, take initiative and learn everyday.

What you'll get:

• This opportunity has the option to be fully remote in all locations across Mexico.
• Full responsibility to contribute to and lead projects from day one.
• A dynamic, collaborative, global and diverse team environment.
• Competitive salary and bonus structure.
• A competitive benefits package that includes paid time off and remote work reimbursements.
• Flexible working hours and meeting-free Wednesdays.
• Regular 3-day Hackathons and bi-weekly learning groups.
• Opportunities to participate in virtual events and conferences.
• Quarterly team offsites.

Closing