• Casual employment opportunity (Monday to Friday working schedule)

• Perth loaction

• Hold Australian Citizenship

About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

About the Role

Working in a fast-paced team environment on a client’s site, the role of Customer Service Team Member focuses mainly on the efficiently handling and sorting of mails, ensuring its accurate distribution and timely delivery within the organisation.

Scope of the role includes:

• Daily mail and courier management

• Handling and resolving customer’s phone and email enquiries

• Maintaining of office equipment, office supplies and stationery

• Maintaining database and updates of presentation

• Courier bookings and lodgements with various courier companies

• Ad hoc administration and duties

• Some heavy lifting maybe involved

About you

For you to be successful in this role, you should display a positive "can-do" attitude and must be a highly reliable individual. You should have a keen eye for details and always work with accuracy with a good level of computer literacy. You have excellent administrative, time management and organisational skills and have the desire to deliver and exceed our client expectations.

Key Skills and experience include:

• Strong communication and a focus on delivering exceptional customer service

• The ability to work under pressure to achieve stringent service standards

• Previous customer service experienced highly regarded

• Good knowledge of MS Office and an ability to quickly learn new technology

** Please Note due to the nature of the client, all applications must be a Australian Citizen.