Job Title: Evening Receptionist – Per Diem

Reports To: Assistant Director

SUMMARY

RESPONSIBILITIES AND DUTIES

Front Office · Answer multi-line phone system, answer questions, take messages

• Assist walk-ins looking for information on classes, job search, etc.
• Operate office equipment, including personal computer, fax, copy machine and credit card machine
• Enter and maintain accurate records of student registrations and building events (classes, meetings, etc.) in current software applications
• Support Executive Director and Hi-Ed staff in completion of various reports, clerical needs, etc. as needed
• Maintain accuracy of master schedule
• Maintain open and professional communication with all daytime staff, students, instructors, tenants and visitors

Students and Classes

• Assist with student registrations, payments and inquiries
• Communicate with students via email/phone as needed
• Complete post-class recording tasks as necessary
• Direct program participants and assist instructors as needed
• Set up and attend to all required technology needed for instruction

Building Needs

• Primary point of contact for evening building management, security
• Attend to the needs of users of building – copies, coffee, etc.
• Monitor building climate control; heat/air-conditioning as needed
• Follow all closing procedures and checklist as provided
• Continuously monitor building activities, security, and utilities

SKILLS AND ABILITIES

• Proficiency in Microsoft Office programs; Outlook, Word and Excel with the ability to learn new software applications as necessary
• Experience using multi-line phone system and online registration software
• Excellent oral and written communication skills
• Able to work in a fast-paced environment and able to handle multiple tasks simultaneously
• Able to work in a fast-paced environment and able to handle multiple tasks simultaneously
• Friendly, outgoing, capable of providing outstanding customer service
• Clean and presentable in appearance; will be working with the public
• Self-starter, able to work independently
• Honest and trustworthy
• Attention to detail - Listen, take notes and complete tasks without supervision
• Must be a “team player”; able to work well with and take direction from others
• Must be able to work alone and close the building at night, oftentimes in the dark with no others around
• Willing to take on additional tasks as requested

EDUCATION AND/OR EXPERIENCE

· High school diploma or GED; three to five years’ related experience; or equivalent combination of education and experience

WORK ENVIRONMENT

· This position does not provide regular hours. Per Diem Evening Receptionist needs to be on call to fill in as staffing requires. Hours may vary based on need.

Pay: $12.00 per hour

Work Location: In person