Job Overview:

We are seeking a motivated and customer-focused Retail Sales Assistant to join our Euronics Department. The ideal candidate will have a passion for technology and electronics, excellent communication skills, and a drive to provide exceptional customer service. As a key team member, you will help customers find the right products, offer expert advice, and ensure a smooth shopping experience.

Key Responsibilities:

• Customer Service: Greet and assist customers with product inquiries, offering tailored advice on various electrical products (e.g., home appliances, gadgets, and electronics).
• Product Knowledge: Maintain a deep understanding of the products and stay updated on the latest trends, new arrivals, and promotions in the electrical goods sector.
• Sales Support: Actively engage with customers to promote sales, up-sell or cross-sell related products, and meet or exceed sales targets.
• Stock Management: Assist with inventory control, restocking shelves, and ensuring products are well-presented and merchandised attractively.
• Technical Assistance: Offer basic troubleshooting or technical advice on product use and specifications, as well as support customers with setup or product queries.
• Transactions: Handle payments and operate the point-of-sale system efficiently while following cash handling and transactional procedures.
• After-Sales Service: Provide support with returns, exchanges, and warranty inquiries, ensuring customer satisfaction is maintained.
• Team Collaboration: Work collaboratively with other team members and departments to ensure a seamless customer experience and smooth daily operations.

Skills and Qualifications:

• Experience: Previous experience in a retail sales role, preferably within an electrical or technology environment.
• Communication: Strong interpersonal and communication skills to explain technical details clearly to customers.
• Sales Acumen: Proactive sales approach with a target-driven mindset.
• Technical Knowledge: Basic understanding of electrical products, their features, and functionality. Training will be provided, but a passion for technology is essential.
• Problem-Solving: Ability to assist customers with troubleshooting and basic technical issues.
• Customer Focus: A positive attitude with a commitment to providing outstanding customer service.
• Teamwork: Ability to work well in a fast-paced team environment.
• Flexibility: Willingness to work weekends and holidays. Note: We do not open Sundays.

Benefits:

• Competitive salary
• Employee discounts
• On-the-job training and opportunities for professional growth.
• A dynamic and friendly work environment.

If you have a passion for technology, enjoy helping customers, and are ready to be part of a successful team, we’d love to hear from you!

Job Type: Full-time

Pay: €14.15-€16.00 per hour

Benefits:

• Employee discount
• On-site parking
• Sick pay

Work Location: In person