Mercy’s soaring physician satisfaction scores, tied to AI-led innovation, caught the attention of KLAS Research, which helps health care organizations get deep insights into data. Mercy is one of four U.S. health care systems to earn 2025 KLAS Arch Collaborative Electronic Health Record (EHR) Breakthrough Recognition.
We’re honored to be named a Best Place to Work for Disability Inclusion by the Disability Equality Index! From accessible hiring to on-the-job support, we’re committed to building a workplace where everyone belongs. Thank you to our amazing caregivers for helping make this recognition possible!
Leaders From Three Mercy Hospitals Make Becker's List for Rural Health Care
What do gardening, handwritten letters and dad's advice have in common? They all play a part in shaping Mercy president and CEO Steve Mackin’s life and leadership. As his father once told him: "Your job as a leader is to be committed to the people who you're leading and to always ensure that they have expanding horizons."
We're honored to be recognized as a Best-in-Class Employer by Gallagher in their 2024 U.S. Benefits Strategy & Benchmarking Survey! This achievement highlights our commitment to supporting our caregivers’ health, financial well-being and career development — all while operating as a sustainable nonprofit health care provider. “We’ve always known our patients get the most benefit from their care at Mercy when our caregivers have a supportive, adaptive and collaborative culture at work,” said Catherine Codispoti, Mercy’s chief people officer. Gallagher, a global insurance, risk management and consulting conglomerate, shines a spotlight on top employers who prioritize strategic investments in their teams. Mercy was awarded for offering competitive wages, a robust benefits package and programs designed to uplift caregivers and their families.
Physician burnout has surged in recent years, so Mercy is taking action. By integrating well-being into leadership and investing in efficiencies with electronic health records, we’re creating lasting change. These efforts earned us recognition in the AMA’s Joy in Medicine™ Health System Recognition Program, highlighting our commitment to reducing burnout.
The doctor is in! We are pleased to announce Dr. John Mohart as our very first physician to serve as Mercy’s chief operating officer. Having a doctor leading all our operations means the patient remains at the center of every decision we make: Mercy Names New Chief Operating Officer: First Physician to Lead All Operations | Mercy
we are honored to share that Mercy has been recognized as a Leading Disability Employer for 2024 by the National Organization on Disability! This recognition highlights our ongoing commitment to fostering inclusion and creating opportunities for all.
We're excited to work with UnitedHealthcare to provide better health care for all, allowing us to serve where care is needed — just like the Sisters of Mercy nearly 200 years ago.
We couldn't be more thrilled about our collaboration with Alice L. Walton, Heartland Whole Health Institute and Cleveland Clinic to make health care more accessible, proactive and innovative in Northwest Arkansas! Together, we're investing $700M in the region and taking another step forward in transforming care for our communities.
