Toxic culture, poor pay, and zero accountability - Evaluación del empleado para Account Manager en Ice Comms

1.0
23 sep 2025
Recomendada
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Pros: Some genuinely good colleagues who try to make the best of a difficult environment. A few managers are supportive on a personal level, but they are the exception rather than the rule.

Desventajas

Cons: • Poor pay and unclear commission structure: Commission targets are confusing and designed so that the top tiers are nearly impossible to reach consistently. Payments are often delayed, reduced, or disputed, with explanations that shift responsibility away from management. • Favouritism and unprofessional behaviour: Promotions are frequently based on personal relationships or social connections rather than skill, contribution, or performance. Certain employees are rehired despite previous behavioural issues simply because they “liven up the office,” which often leads to an unprofessional work environment. • Toxic culture and double standards: Inappropriate behaviour, gossip, and substance use are widely tolerated. Incidents that should be taken seriously are ignored if the individuals involved are seen as good performers. • Lack of career progression: Promises of pay rises or promotions are rarely fulfilled, and the process is drawn out to the point that many employees become disengaged. • Unfair treatment in interviews and evaluations: Some promotion interview processes appear to be predetermined, with decisions made before interviews take place. • Questionable management attitudes: Management openly questions people’s suitability for sales roles based on personality type or social interests rather than performance. Introverted or quieter employees are often undervalued, regardless of results. • Dismissive leadership: When concerns are raised to senior leaders, they are often denied, minimised, or deflected back onto the employee.

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4.0
25 abr 2026
Recomendada
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Fun and energetic environment - SDR team are great, have great banter and welcome new people with open arms Business Development Managers (BDM) team always looking to work with and feedback to SDRs, very cohesive office Ability to earn good money in commission (long term) Relatively easy / straightforward job Lots of incentives - early finish on a Friday if you put over X amount of leads for example Sales Development Manager (office manager) is very on the ball, cares about staff and gives good feedback. He's a realist and happy to talk without red tape.

Desventajas

You're a lead gen, it's very monotonous and boring most of the time No real training given at all - shadowed existing staff for 2 days to learn the CRM and call system, listened to their pitches and left to crack on Induction was manager there for 1 day and was supposed to check in weekly but forgot about me and left it to SDM. Had 1 call recording review and she shared her screen, had tabs open looking for another job on her work laptop in work time which felt unprofessional. Music always playing in the office - for some this is a bonus and keeps energy high, for me this made it harder to concentrate at times Base salary is very low Data provided is very hit and miss - You will need to "build your pipeline" - I.e collect data through cold calling on contract end dates which you can later leverage and call back when they're due. You will not earn any commission for at least 6-12 months minimum due to not having a pipeline. The realistic commission earnings and timeline were significantly inflated and misrepresented at interview stage by a senior manager.

1.0
30 abr 2026
Recomendada
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great company for the first 5 years, however turned sour by the end

Desventajas

Unfortunately the relationship broke down by the end and I set up on my own in the end and never looked back

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