Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en iHerb (Riverside, CA) en jul 2014
Entrevista
I was first interviewed in a room with the head director, the human resources manager, and another employee whose title I was not sure of. The interview consisted of basic interview questions such as why I chose to apply, my availability, and previous relevant experience. After the first interview, I was required to take a typing test for which the passing typing speed is 40 wpm. After the test, they kept shuttling me from the interview room to the outside waiting area of the office to the human resources manager's office. The director who conducted the initial interview seemed more concerned with informing me about the company in a long, seemingly memorized speech rather than actually asking me questions about what I could contribute to the company.
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Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en iHerb
Me postulé en línea. Acudí a una entrevista en iHerb (Shanghái, Shanghai) en ago 2025
Entrevista
I applied online, and then the HR gave me a screening call. After that, I had an on-site interview. Two weeks later, I followed up but never received a reply, so I eventually gave up. During the interview, they played a recording of a very fast American accent message related to Zendesk work emails, which included details such as dates, amounts of money, time, and the number of emails. I wasn't able to fully catch the content and only understood part of it.
There was also a written test, which required me to respond to about three ?emails in both Chinese and English, writing them out by hand on paper.
Preguntas de entrevista [1]
Pregunta 1
"What would you do if you don't meet KPI?"
"Tell me about a challenge you faced and how you handled it?"
Me postulé en persona. El proceso tomó 1 semana. Acudí a una entrevista en iHerb (Perris, CA) en jun 2016
Entrevista
Very professional, nice and courteous people and make one comfortable.
They are understanding people and they deal with you in a very good manner.
The whole process was good, the phone screen, the second interview and face- to - face interview.
Everything went smoothly with them.
Preguntas de entrevista [1]
Pregunta 1
What is customer service?
How do you deal with an angry customer?
Tell us about your previous job?
Do you dislike criticism?
We are very pleased that the interview process went well for you and we wish you much success at iHerb. Please remember that HR has an "open door" policy if you ever have a concern. We are thrilled to have you on the iHerb team!
