I had applied for the position a while back and thought it was a good idea based on my own experience. However, I found that the interviewer at the second stage was slightly biased against hiring me as they had advised they were unsure about taking me on as I had done an Art degree even though on my CV most of the jobs I had done were customer service based
Preguntas de entrevista [1]
Pregunta 1
They asked if I was genuinely wanting to be at the workplace or if it was a stepping stone
Laidback, casual, more like a conversation, very friendly staff and some scenario questions each linked to a different skill. They let you know the outcome of your interview there and then.
Me postulé a través de un reclutador. Acudí a una entrevista en first direct (Leeds, England) en feb 2026
Entrevista
In stages, ask questions about your cv and then STAR questions followed by listening to customers and answering questions. They ask questions such as, tell us a time you’ve been under pressure or tell us about a time you’ve dealt with a difficult customer.