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      Entrevista para Customer Support Specialist

      22 ago 2022
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en eSpark Learning en jun 2022

      Entrevista

      After the application, I received an email saying they would like me to move on to the first stage of a LENGTHY interview process. They even send a multi-page document outlining all the possible steps. I believe there were 6 or 7 steps in total, 2 of those being a performance task. The first thing I had to do was one of the performance tasks. While the book of instructions stated it should take no more than 30 minutes, it took me over 2 hours to complete, as the questions were both extensive and required reflection. I suppose I did well on it because I received a request for a phone screen just a couple of days later. The phone screen seemed to go really well. The manager who interviewed me even said that I might be better suited to a higher level/paying position and promised to get back to me by the middle of the next week. But I never heard from anyone at eSpark Learning again after that phone screen. Apparently, it's okay for applicants to use their time to complete multiple performance tasks, work for the company for free by the way, but they can't be bothered to waste their time even sending a form letter rejection email. I even sent a very professional email inquiring about any updates (even though I mentioned that I understood it was a lengthy process), a few days after I was supposed to hear back from her. Nothing. Ghosted. Well, thank you, eSpark Learning, for letting me know that I absolutely don't want to work for you.

      Preguntas de entrevista [2]

      Pregunta 1

      Why are you leaving teaching?
      Responder pregunta

      Pregunta 2

      What would you say are your main strengths, professionally? Weaknesses?
      Responder pregunta
      2