Typical screening questions regarding how you work well under pressure, how you dealt with a customer who had high demands, and how you problem solve on your own. Not very conversational - just tried to get the answers from me to move on to the next.
Preguntas de entrevista [1]
Pregunta 1
When you were put in a high pressure situation, how did you get to a resolution?
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en eBay (Draper, UT) en feb 2013
Entrevista
eBay has a very extensive hiring process but didn't feel tedious because I really wanted the job. There is the initial application and assessment, then a phone interview, the second application (information for background check), referral surveys, you have to have 3 previous coworkers and 2 previous supervisors complete a survey about you via email, (getting people to agree was easy, but getting people to follow through, not so easy, I had to send about 10 surveys to get all of mine completed. Then they have you come in to speak with a recruiter about what the job is like, take a typing and skills test, then you'll sit with an agent to listen to a call, and if you still want to to work there, THEN you get an interview. The questions they ask are really difficult and all kind of sound the same, its all about sharing examples of past work experience for customer service, so be prepared with multiple examples.
Preguntas de entrevista [2]
Pregunta 1
Give an example of a time that you learned something on the job and had to make a quick decision.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en eBay (Austin, TX) en jul 2015
Entrevista
Started with phone interview. Then asked to come in for personal interview. Given a tour of facility then sat with current rep to listen in on incoming calls. After, had to take simulation test where you were asked to complete certain task asked by the caller using their system. Having only sat with a rep for 30 min, I was not paying so much attention to have she made necessary changes but more to the call itself. BIG MISTAKE! Being unfamiliar with how their system worked, I did not pass the minimum score they require to move on to the next interview phase.
Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en eBay (Draper, UT) en jun 2015
Entrevista
The majority of the questions asked were situation based, starting with "Tell me about a time..." so on and so forth. The recruiters that I was in contact with were consistently very professional and informative, while still showing a glimpse of the light-hearted spirit of the company.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had to learn something new.