Me postulé a través de otra fuente. El proceso tomó 1 día. Acudí a una entrevista en eBay (San Jose, CA) en jul 2009
Entrevista
I was a seller on eBay. eBay contacted me via email about joining them for their new investigations team. They asked for my phone number to call me. The phone interview lasted for about 20 minutes. They told me I would hear for sure the next day. They emailed the next day and said welcome to the team.
The process began with a brief initial phone screening to discuss my background and availability. This was followed by a more formal virtual interview with the hiring manager. We discussed specific customer service scenarios, conflict resolution strategies, and how to maintain high satisfaction ratings while working in a fast-paced environment. The conversation was professional and focused heavily on interpersonal skills and problem-solving abilities.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to deal with a particularly difficult or frustrated customer. What steps did you take to resolve their issue, and what was the final outcome of that interaction?
Talked to a recruiter, said great things and I fit the role perfectly, would follow up with hiring manager. Week later, then said, not a good fit. Was sad about the lack of transparency.
Very complex tests before the interview it was like they needed a rocket scientist vs a representative and it was very lengthy so it was redundant and unnecessary I believe
Preguntas de entrevista [1]
Pregunta 1
Questions that did not pertain to the job whatsoever
