I applied for the Customer Success Manager role. The process began with an HR email, but the first meeting was missed despite confirmed availability. After a week, it was rescheduled. I had an interview where I was invited to follow up with questions, which I did, but never received a reply. Despite being told I’d hear back by the end of the week, I had to follow up myself to get news of a second round. That interview also went well, and I was told to expect next steps after the holidays. Again, no communication until two weeks later, when I was told they were looking for someone with more e-mobility experience — something never highlighted in previous stages. No technical or industry-specific questions were asked throughout. Main concerns: poor scheduling, inconsistent communication, and unclear expectations. The experience felt unstructured, which was surprising for a company expanding into a new market.