Me postulé a través de una recomendación de un empleado. El proceso tomó 1 semana. Acudí a una entrevista en belairdirect en feb 2023
Entrevista
Overall easy and structured. You’re told what to expect beforehand; though, the recorded questions I got were somewhat unexpected. When you get to the interview stage they tell you that they want you to use the STAR method in your behavioural answers
Preguntas de entrevista [1]
Pregunta 1
Can you tell me about a time you resolved conflict
Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en belairdirect (Vancouver, BC) en abr 2016
Entrevista
You have to first pass through a telephone interview. This is followed by 2 online quizzes. One is to simulate a call centre environment and test how you would handle it. The other is more like a personality assessment If you pass that test, you will then be shortlisted for a face to face interview with one of the managers. Following the interview, I had a chance to talk to one of the staff and get to know more about the job.
Preguntas de entrevista [1]
Pregunta 1
You will get a lot of scenario based questions on how you would handle difficult customer questions