Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en Yelp (Scottsdale, AZ) en may 2014
Entrevista
Phone interview plus 3 in person interviews; Scheduling was pretty flexible; background check required prior to offer. Last round interview with management came across insincere on their part. They require a LOT of job knowledge during interview -- what else do they teach during training?
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you encountered an irate customer/ how did you handle the situation?
Easy. Just read job description and discuss with confidence what you will bring to improve the job and how much you are willing to learn to fill any gap in your resume.
Preguntas de entrevista [1]
Pregunta 1
Why are you interested in applying for this position?
Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en Yelp
Entrevista
I just had a quick screening call, and it was really focused on sales, more than on customer service. Cold calling is a big part of the role, and commissions don’t start until about 6 months in.
Me postulé a través de un reclutador. El proceso tomó 1 día. Acudí a una entrevista en Yelp
Entrevista
the interview was a thorough process and detailed. the recruiter went through the entire job role in detail. She warned me that this role was mainly dealing with upset customers and that I was expected to keep them as members of yelp business when they had concerns about the program and wanted to opt out.
Preguntas de entrevista [1]
Pregunta 1
What would you do if you encountered technical difficulties?