Combination of behavioural and situational questions with a panel. One from Human Resources and two managers from the Customer Service department. Was semi-formal. Interviewers were very personable and welcoming. Overall a great experience.

Phone interview first, Then office interview with two ladies: Supervisor and Senior Manager. Really nice and smooth process. They were prepared with health and useful questions. Patient and honest with all my questions as well. Really good experience. Really nice, clean office, staff there were warm and helpful.