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      YOOX NET-A-PORTER GROUP

      Parte de Richemont

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      Búsquedas relacionadas: Evaluaciones de YOOX NET-A-PORTER GROUP | Empleos en YOOX NET-A-PORTER GROUP | Sueldos en YOOX NET-A-PORTER GROUP | Prestaciones en YOOX NET-A-PORTER GROUP
      Entrevistas en YOOX NET-A-PORTER GROUPEntrevistas para el cargo de Customer Care & Sales Consultant en YOOX NET-A-PORTER GROUPEntrevista en YOOX NET-A-PORTER GROUP


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      Entrevista para Customer Care & Sales Consultant

      15 ene 2022
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Care & Sales Consultant en YOOX NET-A-PORTER GROUP

      Entrevista para Sales & Customer Care Consultant

      30 oct 2020
      Candidato de entrevista anónimo
      Hong Kong
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en YOOX NET-A-PORTER GROUP en ene 2022

      Entrevista

      I applied on Monday, heard back the next day - and then was sent a written task to complete after answering a few questions via email. The task was fairly easy as the instructions and information was very clear. Sent it off and was invited to an interview. Had the interview two days later and was offered the job about an hour after the interview :)

      Preguntas de entrevista [1]

      Pregunta 1

      1. Identify customer needs 2. Pick an item off our website and sell it to me 3. How would you manage in a fast-paced environment? 4. How would you handle a difficult customer? 5. Who are your favourite designers?
      Responder pregunta
      Sin ofertas
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en YOOX NET-A-PORTER GROUP (Hong Kong)

      Entrevista

      HR phone in to discuss some basic questions. Then will arrange to meet Manager and finish a written test (email writing). Then will meet line manager in the final round.

      Preguntas de entrevista [1]

      Pregunta 1

      If a customer received an item which is spoiled, what can you do to help the customer?
      Responder pregunta
      1

      Entrevista para SALES and CUSTOMER CARE CONSULTANT

      6 mar 2020
      Empleado anónimo
      Londres, Inglaterra
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en YOOX NET-A-PORTER GROUP (Londres, Inglaterra) en mar 2020

      Entrevista

      I applied online via Indeed by submitting my CV. The next day I received an email stating that after looking through my CV they would like for me to progress with the next stage which was a spelling and grammar test as well as a styling scenario test. I suggest you go through the test very throughly as they can be very strict. After submitting that I got an email congratulating me as they were inviting me to one of their Assessment Days. The Assessment day was a really lovely experience. The day started off within the lovely members within the department introducing themselves and then we the candidate also introduced ourselves. Then there was a presentation about the company but it was more of an open discussion. I would suggest you go prepared. Research the company. After that we are split into groups and had about 3mini assessments about sales/customer service enquires and also some styling scenarios again. After that we were told to wait to find who had made it to the final interview stage (nerve racking). Fortunately I did make it to the final stage and was offered the job the next day.

      Preguntas de entrevista [6]

      Pregunta 1

      Why would you like to work for Net-a-Porter
      Responder pregunta

      Pregunta 2

      Pick an item from our site and describe what you love about it
      Responder pregunta

      Pregunta 3

      Have you ever been late? If yes, could it have been avoided
      1 respuesta

      Pregunta 4

      What do you think would be expected from you as a sales/customercare consultant (pay attention to presentation)
      Responder pregunta

      Pregunta 5

      What are your aspirations
      Responder pregunta

      Pregunta 6

      Where do you see yourself in 2 years
      Responder pregunta
      1