A human resources representative at Xero contacted via email to set up a phone interview. After exchanging emails a few times we had confirmed a date and time for the interview and that they would be calling me. I made sure to have myself available for said date and time, however, they never called. After triple checking that I had the date, time and that they were to call me correct I emailed the HR representative to follow up and never received a response back. I leave you to decide if you find their process as unprofessional or not.