Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Wells Fargo (Saint Paul, MN) en feb 2021
Entrevista
After applying I was contacted by a third company person. They controlled all of the communications between Wells Fargo and myself. I thought this was very frustrating as they kept changing salaries, dates, and even job titles while I was trying to be flexible it just got too hard to keep up.
Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative (CSR) en Wells Fargo
It was a phone call pretty quick and simple, asked about my availability and tell me about a time you had to deal with an upset customer. Tell me how you multitask and work with different computer screens.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you dealt with an upset customer
easy, had 1 interview and 1 phone screening. The questions with hiring manager were at STAR based questions. The phone screening had a few questions but not too much. It was an easier interview but the 1:1 I was kind of nervous. Both interviews were over the phone.
Preguntas de entrevista [1]
Pregunta 1
How do you manage multiple tasks?
Name a time that you lead a team?
Me postulé a través de una agencia de empleos. Acudí a una entrevista en Wells Fargo (West Des Moines, IA)
Entrevista
I went through agency so they call you and set up a phone interview and the person that interviewed me is very helpful and guide me through the whole interview.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to work under pressure. How did you handle it?