Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en Wells Fargo (Roseville, MN)
Entrevista
The interview was performed with two managers providing questions. It was fairly standard. The interview questions were typical. Questions ranged from "how did you go above and beyond in customer service in a previous position" and "how would you describe your abilities being compatible with this position."
5
Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en Wells Fargo
It was a phone call pretty quick and simple, asked about my availability and tell me about a time you had to deal with an upset customer. Tell me how you multitask and work with different computer screens.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you dealt with an upset customer
easy, had 1 interview and 1 phone screening. The questions with hiring manager were at STAR based questions. The phone screening had a few questions but not too much. It was an easier interview but the 1:1 I was kind of nervous. Both interviews were over the phone.
Preguntas de entrevista [1]
Pregunta 1
How do you manage multiple tasks?
Name a time that you lead a team?
Me postulé a través de una agencia de empleos. Acudí a una entrevista en Wells Fargo (West Des Moines, IA)
Entrevista
I went through agency so they call you and set up a phone interview and the person that interviewed me is very helpful and guide me through the whole interview.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to work under pressure. How did you handle it?