Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Weave (Salt Lake City, UT) en ene 2023
Entrevista
Application - Call from a recruiter (20 min) - Zoom call with supervisor and manager (30 min) - A phone call from a recruiter to confirm interest - Email with offer - Background check
Preguntas de entrevista [1]
Pregunta 1
Tell us about you. Why do you want to work in tech support? Why do you want to work at Weave? Describe a time you had a difficult customer.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Weave (Lehi, UT)
Entrevista
They're fairly desperate for people in this role. As long as you're slightly tech savvy you'll be fine. It starts with a phone interview asking about your experience and your resume. Afterward, you meet with the management and they ask questions about your de-escalation skills and stuff.
Preguntas de entrevista [1]
Pregunta 1
Do you have experience with escalated customers? How would you de-escalate a situation?