Pretty chill interview process; at least if you didn't lie about your passion for reading in your application. There's a level of informality about it but don't drop your guard, they're obviously keeping score of your professionalism. Overall, it's best to truly have a love for reading and for books in general. Also, really big on flexible working days.
Me postulé en persona. Acudí a una entrevista en Waterstone's (Hatfield, East of England, England)
Entrevista
Interview was relaxed and quite casual. They asked about my customer service experience and how I would deal with certain situations. They asked a lot about books/reading and what I read as well.
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Waterstone's (High Wycombe, England) en mar 2026
Entrevista
Advertised role on their website and also the store instagram page. Invited to write a cover letter email explaining why you'd like to work for Waterstones. Interviewed by an area recruiter and store manager. Answered about 10 questions and encouraged to expand and show previous experience of things like conflict resolution and initiative and general knowledge on bestselling books
Me postulé a través de un reclutador. El proceso tomó 5 días. Acudí a una entrevista en Waterstone's (Londres, Inglaterra) en mar 2026
Entrevista
Interviewers ask a series of relevant questions and discuss the role, primarily about the literature and work environment and expectations. Interviewers were genuinely interested in the literature aspect and had a great attitude about the company