Initially filled out several questionnaires online (mainly situational), which took a while as they are quite lengthy and each time you pass they invite you back to fill out more. After passing this I was invited to fill out the main application form and, after passing this, was asked to select a date for an assessment day (2 hours, including a group task and 1-1 interview). I was called to be told I had been successful but they had limited shifts available for my top 3 preferred stores. I asked if there were shifts in any of the other stores however the person I spoke to on the phone was not very helpful or friendly and told me that by time she was back in work (about 5 days from then) the shifts might be gone. I felt a bit put on the spot, especially as I applied for full time work, which Waitrose states is 37.5 hrs pw. When I asked if she could send me all available shifts she told me (sounding rather irritated) that she was very busy and speaking to a lot of other people. I had an email to say I was successful but couldn’t be matched with any available shifts right now (despite having full-time availability for a long list of stores) and that I should log onto my account and change my work preferences. I tried to do this but the website was not leading me to the right page. After several phone calls, I found out that I had been put in the wrong ‘candidate hub’ and they would change this for me but it would take 2 more days. So after going through this lengthy process that was very time consuming and cost me a lot of effort, I’ve been told I am successful but they have no shifts available. I feel extremely mislead and I am very disappointed as I know that John Lewis & Partners are a well-respected employer who treat their employees well. I feel like I’d put a lot of effort and preparation into this interview process, for a vacancy that doesn’t exist.