Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Vrbo (Londres, Inglaterra) en feb 2018
Entrevista
I applied online, then was contacted by HR to complete a digital interview and then was offered a face to face interview with the hiring manager and a supervisor.
I came to this company for an interview one year ago and the experince was great, it was absolutely different from this one.
I think it was my mistake on the first place to apply again for the job. Ive been working as a csr in another company and def have the experience and willing to learn new way of work.
In the middle of the interview i was interapted by the ssv saying that she is seeing in my cv and what I am saying its totally different from what they do. I was like OK.. so you called me for an interview without analysing my CV? Then my previous job before csr was also totally different but I managed to adapt to a new one and was also promoted to a senior Csr in the company.. they besically rudely decided that i wont be good for the job just because the company was using different style of work..not sure what they are looking for, maybe for a robot lol? They are constantly looking for staff which isnt a good sign to me.. just wanted to share my experience and do not think they acted professionally so im not suprised people keep leaving from this place.
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Vrbo (Austin, TX) en ago 2021
Entrevista
You have a HireVue self interview first. Then, you’ll be contacted and have a group meeting with two hiring managers who will go over a lot of Situation/Action/Result questions. Usually you hear back within the week. If you’ve been referred you’ll hear back faster.
Preguntas de entrevista [1]
Pregunta 1
Name a time where you had a difficult customer. What was the situation? How did you solve it? And what was the outcome?
Me postulé a través de un reclutador. El proceso tomó 2 meses. Acudí a una entrevista en Vrbo en sep 2020
Entrevista
After the interviews I had now I understand why they have bad rating. The interview with the HR was great, however after that I had an interview with the manager and then they sent a math (equations mostly) and a cognitive test and last was a presentation that bear in mind that you have to imagine the scenario yourself as they don't give you a roleplay.
During the presentation they asked ridiculous questions which you can only have answers if you are working for the company and mind that you need to create a performance scenario for your accounts making up numbers and consider previous performance for accounts that you still don't manage.
After the presentations of around 1 hour, I was still asked " the standard behavior questions"
The interview was unnecessarily hard for such a company and low salary.
PS: The math test I still don't get it, what was that for?
Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en Vrbo (Londres, Inglaterra) en abr 2019
Entrevista
La entrevista fue con varias personas a la vez y las preguntas realizadas eran básicas pero importantes. Era fácil responderlas porque los entrevistadores eran muy cercanos.
En los momentos de tensión, ellos ayudaban y se ponían en mi lugar, cosa que agradecí muchísimo.