Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Verizon (New York, NY) en may 2009
Entrevista
Simple, First apply online, Then you get a call for testing. Is around 20 people in one room for testing. The test is on behavior and match problems. After the test they tell you if you pass or fail. If you pass they will test you on conversation over the phone and how quickly you can get answers from a book they provide. Then they will reschedule you for a final interview. btw always say you are willing to relocate.
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time where you overcame an obstacle and how
