Acudí a una entrevista en Verizon (Lowell, MA) en ago 2016
Entrevista
Applied for Sales and Service Representative for Consumer Center in Lowell, MA. on 8/30/16. Got an email inviting me to take the online assessment test on 9/8/16, must be completed within 72 hrs. I immediately received an email that I "Qualified' and my application will be forwarded to the Verizon Talent Acquisition team. If my overall qualifications place me among the leading candidates for the position, a Verizon representative will contact me to schedule an interview." That was one week ago and I'm getting anxious. I worked there for 12 yrs and left in 2009 due to surplus... I'm really really hoping they contact me soon :( Anybody else apply in Massachusetts?
Preguntas de entrevista [1]
Pregunta 1
The assessment test was based on different situations if you were helping out customers. A few of the parts were timed.
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time where you overcame an obstacle and how
