Because of the now seasonal nature of the health insurance industry, VelaPoint employs contract staff members during open enrollment—the busiest time of our year. VelaPoint sometimes works with a third party recruiting firm, and, although we make every effort to clearly explain job expectations, contract terms, compensation, etc., it sounds like the recruiter didn’t get it quite right with you. We’ll be sure to communicate your feedback to the recruiter in an effort to make the hiring process better. Thanks for sharing!