1) was shortlisted and told rudely to address her name appropriately in a cover letter which is to be attached to an application form (which needs to be completed) 2) had to attend an interview which I was not allowed to choose a date and was forced to attend the interview on the interviewer's chosen date 3) on the day of the interview, she kept asking about my availability and I told her I will be available on the days she required 4) alas, and after nearly a week's interview, she just told me I was rejected because ..... of my availability ...