Applied online and received an e-mail the next day asking for an initial interview. During e-mail correspondence he mentioned it would be 10-15 minutes, just an introduction. The actual phone call was just that, just an introduction. He asked me how I heard about VT, why I was interested. Then he went right in to asking if I was okay with working weekends and night shifts - on a rotating schedule. He was nice enough, just very blunt and straightforward. He said the next step would be a call with the CEO that would be scheduled within the next week, but never heard back. I have been passively looking at jobs for the past year and have noticed they constantly keep this job posted on Craigslist. I opened the job a few times prior and remember being turned off by the stock photo of the woman with the headset, but eventually applied because the reviews on Glassdoor showed higher than I had expected. Sure enough, the posting is still on Craigslist, being updated every couple weeks. I am expecting this to be just a floating opening, where they constantly interview and whatnot, but don't necessarily need or even want to hire. So, I am sure the Directors they have are happy and giving good ratings, but I also think it's in poor taste to not have any further communication with candidates (as in, send them a 'no thank you' email). I also have mixed feelings about keeping a posting consistently open just to always have a rotating applicant pool. I worked with a large hospitality company in the past and we would need to keep a pool open for certain jobs, but we always communicated when hiring would be, if we were passing, ect, and when we found a skilled candidate we always offered employment.

First interview was very short. Her questions were only two questions, including tell me about your past work experience and how do you relate to people and form relationships. The interview only took about 10-15 minutes, which I knew from the email that was sent previously before, which is what I used to set up the phone interview.