Me postulé a través de un reclutador. El proceso tomó 3 semanas. Acudí a una entrevista en Vanguard en oct 2015
Entrevista
Set up a phone interview with one person and was contacted by second employee for an interview as well by mistake. The woman I spoke with was very brief on the phone and the interview only lasted about 15 minutes. I asked what a typical day would look like and what qualities they look for in an employee (customer service, finance interest, passing proficiency tests etc) and we spoke about financial backgrounds. All STAR format questions.
Acudí a una entrevista en Vanguard (Charlotte, NC)
Entrevista
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Vanguard (Charlotte, NC) en ago 2021
Entrevista
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call