Me postulé a través de una facultad o universidad. El proceso tomó 2 días. Acudí a una entrevista en Vanguard (Scottsdale, AZ) en mar 2013
Entrevista
I made contact at a career fair and was than contacted by a recruiter for a phone interview. The phone interview lasted about 45 minutes consisting of college experience, job experience and behavioral questions. I was offered a 4 hour interview the following week, started with a slide show and then 2 one on one interviews. The first was all behavioral questions and the second was a case study/ role play. The interviewers mentioned how great the experience I had and the customer service skills I had while interviewing. Within 5 days I received a letter and a phone call saying I was not offered a position although my skills and qualifications were impressive.
Preguntas de entrevista [1]
Pregunta 1
Describe how you would go about explaining to a potential customer how to invest their money when they do not even know the basics to investing or what vanguard has to offer.
Acudí a una entrevista en Vanguard (Charlotte, NC)
Entrevista
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Vanguard (Charlotte, NC) en ago 2021
Entrevista
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call