Me postulé a través de una facultad o universidad. El proceso tomó 2 semanas. Acudí a una entrevista en Vanguard (Scottsdale, AZ)
Entrevista
Got in contact at a career fair at my university. Received a call and set up a phone interview about a week later. Most of that phone call was just informational on either end, followed by 3 behavioral questions where they really wanted you to be specific. Received an invitation at the end of the interview to come up to the campus for a second interview. That was an all-morning obligation consisting of presentations and a tour, and two one-on-one interviews. One was purely a behavioral interview, and again they're really looking for specifics. STAR format, as everyone says. The second was a case study, where you read over a situation with a client and then you assess the situation and prioritize your actions and strengths. Then you role play a phone call with the client. No real technical questions in either interview. Received an offer less than a week later.
Preguntas de entrevista [1]
Pregunta 1
If you are confident in answering behavioral questions then you will be well-equipped for the interviews.
Acudí a una entrevista en Vanguard (Charlotte, NC)
Entrevista
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Vanguard (Charlotte, NC) en ago 2021
Entrevista
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call