Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en UnitedHealth Group (New York, NY) en jun 2022
Entrevista
I applied at UHG.com and was contacted by a recruiter about a week later via email to set up an initial phone screening/interview. I was asked about previous work experience and was asked two situational questions. The call lasted about 35-40 min.
A few days later, the recruiter reached out and scheduled a video interview with the hiring manager. The interview with the hiring manager went very well. He started by talking about the company, the position, and what to expect working from home. He then asked 6 situational questions, asked if I had any questions and that was it. That interview lasted about 50 min.
The following week a got an email congratulating me on getting hired. The whole process was quick and efficient.
Preguntas de entrevista [1]
Pregunta 1
- Tell me about yourself? What do you do for fun/hobbies?
- Tell me about a time you had to deal with a demanding customer and how you handled it?
- Tell me about a time you had to do something outside of your job description and how you handled it?
- How did you resolve an issue...
- Was there a time your boss/manager criticized you? how did you handle it?
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Preguntas de entrevista [1]
Pregunta 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Preguntas de entrevista [1]
Pregunta 1
General customer service experience on my resume, if I had any insurance experience
Me postulé en línea. Acudí a una entrevista en UnitedHealth Group (Port St Lucie, FL) en nov 2025
Entrevista
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Preguntas de entrevista [1]
Pregunta 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.