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      UnitedHealth Group

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      Búsquedas relacionadas: Evaluaciones de UnitedHealth Group | Empleos en UnitedHealth Group | Sueldos en UnitedHealth Group | Prestaciones en UnitedHealth Group
      Entrevistas en UnitedHealth GroupEntrevistas para el cargo de Customer Service Representative en UnitedHealth GroupEntrevista en UnitedHealth Group


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      Entrevista para Customer Service Representative

      12 sep 2011
      Empleado anónimo
      Costa Mesa, CA
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en UnitedHealth Group (Costa Mesa, CA) en sep 2011

      Entrevista

      I applied online and took an assessment test, I then received an email asking me to come take an assesment test on site. I scheduled that, took the test the test itself is only about 20-30 minutes but they also have you resubmit your application online and check for errors. The assesment test consisted of navigating different computer screens, and responding to fake calls...it was the exact same test I took when i initially apllied at home. They then checked my computer score escorted me out of the room and scheduled an interview with a recruiter for thew next afternoon. I had the interview that day, it was 1:1 with the recruiter asking me questions to reveal my personality such as tell me about a time you witnessed a co worker deal with an ethical dilima, and also just asked me about my work history. Then she told me I would be emailed in 2-3 and let me know yes or no on 2nd interview... but she actually ended upcalling me directly almost immediatly after my interview to schedule my 2nd interview with the hiring manager, she scheduled me for the next morning but ended up calling back to reschedule because neither managers would be onsite that day. I had my 2nd interview with the hiring manager about 4 days later same sort of questions, almost the exact questions.. we really just had more of a conversation I was more nervous with the recruiter then I was with the actual hiring manager! He then told me I would hear back within 10 days , but instead I was contacted the next morning to give me the "contingiant job offer" ..must pass backround check and drug screen.

      Preguntas de entrevista [2]

      Pregunta 1

      Tell me about a time you were dissapointed in the quality of something your own team did.
      Responder pregunta

      Pregunta 2

      give an example when you solved a problem with a complex solution
      Responder pregunta
      1

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en UnitedHealth Group

      Entrevista para Customer Service Representative

      27 ene 2026
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en UnitedHealth Group

      Entrevista

      The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.

      Preguntas de entrevista [1]

      Pregunta 1

      Explain a situation where you had to assist an unhappy customer.
      Responder pregunta

      Entrevista para Customer Service Representative

      16 dic 2025
      Candidato de entrevista anónimo
      Oferta rechazada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en UnitedHealth Group

      Entrevista

      Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.

      Preguntas de entrevista [1]

      Pregunta 1

      General customer service experience on my resume, if I had any insurance experience
      Responder pregunta

      Entrevista para Customer Service Representative

      5 nov 2025
      Candidato de entrevista anónimo
      Port St Lucie, FL
      Oferta rechazada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en UnitedHealth Group (Port St Lucie, FL) en nov 2025

      Entrevista

      Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.

      Preguntas de entrevista [1]

      Pregunta 1

      Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
      Responder pregunta
      1